Terms and Conditions

Last updated: November 8, 2026

These terms apply to your use of the Cielo Rooftop Lounge website and to our text messaging program. By using this site, or by agreeing to receive text messages from us, you accept these terms.

Using this website

The content on this site is provided for general information. Hours, menus, prices and events can change. You agree not to use this site to send unlawful, abusive or fraudulent messages, or to try to disrupt it or gain unauthorized access to it.

Reservations and private events

Sending a request does not by itself hold a table, a space or a date. A reservation or event is confirmed when you receive a confirmation from us. Any minimums or event terms are sent with the confirmation.

Age and house rules

This website and our text messaging program are for people 21 and older, and you must enter your date of birth to enter the site. The venue is 21 and over after 9pm. Bring a physical ID.

Tickets and third parties

Event tickets are sold through Eventbrite, and Eventbrite’s terms apply to those purchases. This site also links to other companies. We do not control those sites and are not responsible for their content or privacy practices.

Text messaging program

By ticking the consent box on our website, you agree to receive text messages from Cielo Rooftop Lounge about your inquiry or reservation. Consent is optional and is not a condition of any purchase.

Program. Cielo Rooftop Lounge Guest Messages.
What you will receive. Replies to your questions, reservation confirmations, changes and cancellations.
Eligibility. You must be 21 or older to enroll.
Message frequency. Message frequency varies.
Cost. Message and data rates may apply. Your mobile carrier’s rates apply, and we do not charge for the messages.
How to stop. Reply STOP to any message. You will receive one confirmation and no further messages unless you opt back in.
How to get help. Reply HELP to any message, or email [email protected].
Carriers. Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, device and coverage.

We handle your number as described in our Privacy Policy. We do not share, sell or rent your mobile number or your consent to third parties for their marketing.

Automated replies

Some text replies may be sent automatically. They are for convenience. If a reply does not match your reservation or your confirmation from us, your confirmation controls, and you can ask for a member of our team.

Limitation of liability

This website is provided as is. To the fullest extent allowed by law, Cielo Rooftop Lounge is not liable for indirect or consequential damages arising from your use of this website or our text messaging program.

Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed. Continuing to use the site or our text messaging program after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of California, without regard to conflict of law rules.

Contact us

Cielo Rooftop Lounge
701 Fifth Avenue, 5th Floor, San Diego, CA 92101
Email: [email protected]